Step inside the door of Universal Travel and immediately the environment is one of far away, exotic places. From the striped zebras on a mahogany fireplace to the main Centrum of leather winged back chairs, safari striped rugs and hanging chandeliers…depictions of elephants, monkeys and palm trees, a hallway transformed into a spectacular scene complete with stone fountain…huge brass giraffes standing sentinel over their particular corner…you are immediately swept into a sense of adventure. Clients take time to enjoy a cup of coffee and smell the fresh cut flower while planning the next trip.
This is not only a complete travel service, but also a unique experience. Clients plan their holidays in the comfortable surroundings of a South African retreat with an unrivaled expertise of qualified and experienced travel professionals making them experts in their field.
The business is 100% Newfoundland family owned and operated. Whether the client spends five minutes or five hours at Universal Travel, the team values the visit and is ready to dedicate as much time as the client needs. Universal Travel staff believes that a holiday experience can and should be problem free.
Universal Travel is best known for its cruise packages. However, owner Scott Stone says, "they do dream vacations, weddings, honeymoons, golf and sporting trips, ski and spa vacations, company retreats, airline tickets, tours, cruises, and exotic vacations, like safaris. The company specializes in group travel, incentive vacations, corporate travel and escorted tours around the world, often seeing 200 clients going on one trip. With a vast knowledge and experience on cruise ships, they especially promote vacations at sea.
Universal Travel offers exceptional service and invaluable advice and the consultants provide clients with the guidance, experience and information necessary to help them make a well-informed decision. Their considerable knowledge is at the client’s disposal. With a much-traveled background the staff describe the feeling of travel from their own experiences and then make them happen for the clients. Their level of knowledge and research is unsurpassed in the industry.
Scott Stone says,"we are not trying to sell the costliest product, we are more interested in planning with the client for the best he or she can get within the holiday budget. In this way, the client has a perfectly tailored holiday and we have a satisfied, and repeat, customer. Combining what is being learned on the Internet with what we can provide in terms of person-to-person service, provides that important extra element of experience.
There’s camaraderie here and with that, clients quickly become aware of how much we really value them.